Attendance and Retention Officer

Permanent - Term-time-only - Part-time working 30 hours per week

Salary: £18,329 to £18,999 per annum

Interviews: Monday 20th July 2026

This is an exciting opportunity for a motivated and efficient individual to contribute to student achievement, by the effective implementation and administration of the attendance management strategy.

Utilising your strong communication and interpersonal skills with young people and their parents/carers, alongside your excellent ICT skills you will make a real difference to the long-term success of our students.

What You'll Do:

This role an integral part of both Student Support and Curriculum teams in proactively supporting the achievement of high levels of attendance from students and taking immediate action to deal with absence.

The role involves daily monitoring of student attendance data and follow up with students/parents/carers to check at to the reasons for absence and to encourage improved attendance where needed.

The successful candidate must:

• Level 3 in relevant subject area (or equivalent)
• Hold English and Maths GCSE (A*-C/9-4)
• Excellent communication skills
• High level of organisational skills

What can we offer you?

• Positive and enjoyable working environment
• Working 30 hours per week over 5 days for 38 weeks
• Contributory pension scheme with an excellent employer contribution
• Death in Service benefits
• Free on-site parking
• Discounted Starbucks and all other catering outlets on sites
• Employee Assistance Programme
• Discount Scheme
• Well-being events and access to a well-being portal
• Professional Development
• Opportunities for career development within the team and wider college

We reserve the right to close this vacancy when we are in receipt of sufficient applications. Should you wish to apply for this post you are advised to complete and submit your application form as soon as possible.

St Helens College and Knowsley Community College is committed to Equality and Diversity and to safeguarding and promoting the welfare of children, young people and vulnerable adults, and expects all staff, students and volunteers to share this commitment. This post is subject to an enhanced DBS check.

This role does not meet the minimum requirements set by UK Visas & Immigration to enable sponsorship of migrant workers.  Therefore, we cannot progress applications from candidates who require sponsorship to work in the UK.

Please note we do not accept speculative calls and emails with CV’s from recruitment agencies. Any speculative CVs sent to the College will NOT be considered. If any assistant is required by agencies, jobs will be sent to them via the TALOS portal.